Vice President of Programs and Services

POSITION: Vice President of Programs and Services 
TYPE: Full-Time
LOCATION: Bay Area, Los Angeles, New York, Philadelphia, Boston
COMPENSATION: Annual Salary of $140,000 to $160,000 

• Self-reflection – taking responsibility, honesty, integrity, and the ability to engage in ongoing self-reflection.  
• Possibility thinking – Bold creativity and innovative problem-solving for our organization and clients.  
• Transformative relationships – Cultivating ways to work collaboratively together. We are a team, and teamwork makes a difference for clients and communities.  
• Well-Being – Flexibility, fun, and work-life balance that supports the whole person  
• Justice – Fairness and belonging that recognizes diverse ideas, culture, ethnicity, and gender expression.  
• Accountability & Grace – Accepting responsibility for one’s actions and compassion for people when they make mistakes.  

• Create and support a high-performance culture in the program department that is aligned with Flourish Agenda’s values. 
• Directly supervise three Directors as part of the overall management of the organization’s programs and services, creating an environment of transparency, collaboration, and efficient execution. 
• Establish annual program and departmental goals and objectives, track results against these goals, and establish accountability protocols. 
• In partnership with the Chief Strategy and Development Officer, implement Flourish Agenda’s strategic plan as it relates to the program and develop and implement new initiatives that reflect the organization’s mission. 
• In partnership with the Executive Team, play a key role in the organization's strategic planning, development, and implementation of the plan, service delivery, and deliverables management across multiple departments. 
• Develop an accountable team-based environment to motivate and inspire staff to work collaboratively toward vision and goals and implement yearly staff development plans and mentoring.  
• Lead project-based budget development in coordination with the CFO, and monitor adherence to project budgets on a day-to-day basis.  
• Build external relationships with key clients and partners to raise awareness of Flourish Agenda’s mission and ensure high-quality service delivery. 
• Monitor emerging needs among key stakeholders such as clients, government, payers, philanthropy, community, and employees. 

• Design and execute comprehensive expansion strategies for new market launches in Philadelphia, Boston, and potentially future locations like Chicago and NYC. This includes collaborating with key internal and external stakeholders to ensure successful expansion.
• Identify operational gaps and growth opportunities that will improve outcomes of services and motivate teams to develop and implement innovative solutions. 
• Continuously monitor program effectiveness with our Evaluation, Research, and Impact team. Use these insights to improve and modify our services as needed, as well as recommend new offerings. 
• Advance Flourish Agenda’s training program, research development, and implementation to ensure graduates’ career readiness. 
• Hold teams to high standards of operational excellence, instructional and curriculum quality, and career outcomes by instituting industry best practices. 
• Enhance operations processes and instructional quality and develop program solutions to resolve the above gaps and capture the above opportunities. 
• Drive the development of cutting-edge curricula that meet evolving needs and ensure the highest quality standards or that curricula are designed to deliver measurable outcomes aligned with the organization’s overall goals.  
• Collaborate with other executive team members to inform the development and execution of strategic and program plans aligned with the organization’s objectives. 
• Lead in-house/outsourced training delivery strategy, including identifying and evaluating outsourced training partners. 

• BA required, MA preferred in education, social work, or related discipline.  
• Strong values and beliefs in social justice, equity, and belonging principles and     practices.  
• 8+ years of experience leading education strategy for adult and young learners. 
• 5+ years of experience managing and coaching a team of direct reports. 
• 5+ years of experience managing multiple competing strategic priorities and projects.
• Ability to work across teams and directly with stakeholders. 
• Ability to manage stakeholder expectations and communicate priorities effectively.
• Excellent Analytical Skills and strong attention to detail. 
• Flexible and self-motivated with the ability to manage and implement multiple complex projects simultaneously.  
• Knowledge and experience of early childhood, youth development, trauma-informed approaches, and social-emotional learning theory and best practices.  
• Experience with Project Management, Time tracking, and Estimating software such as Asana.  
• Solid knowledge of educational and social equity issues related to youth of color. 
• Excellent problem-solving skills, ability to think creatively and independently resolve conflicts and challenges.  
• Self-directed and excited to work in a start-up-like environment.  
• Passion for and commitment to Flourish Agenda’s mission, vision, and philosophy.  

• Eligible for fully paid Health, Dental, and Vision coverage for employee 
• Eligible for vacation and sick time off 
• 401(k) plan with up to a 4% employer match 
• $250 monthly Lifestyle Spending Account budget